• Small Business

    • Affordable logo ,corporate & web design.
    • Make your brand stand out.
    • Be more memorable!

    get started

    get started
  • Get Ranked in Google
    & Make More Money

    • Advanced Search Engine Optimisation.
    • Make your website more visible.
    • Crush your competitors!

    get started

    Professional SEO Serices
  • Social Media

    • Increase customer engagement.
    • Grow your fan base.
    • Enhance your credibility.

    get started

    Professional Social Media Management

World Class Customer Service

Client: Singh MS

Written By Amith Singh

I would like to share my experience with you regarding Mark Atkinson and Red Giant Design Studio in Durban. Mark was more than willing to assist me with logo and business card designs, being very accommodating and patient.

Now the magic about the whole experience started with the questionnaire that I was sent. A whole host of very important and relevant questions where asked which makes one think about their business as they are completing it. (I also think it is important to note that all other designers I dealt with were in person where as with Mark, he is based in Durban and I am based in Pretoria and all correspondence was done mainly via e-mail).

After providing Mark with the questionnaire on Friday midday, I received the concepts on Monday (which is super quick if you have done logo designs before).  I must say I was completely impressed.


Now  was really a first for me where I only had 1 revision to make to the chosen concept logo and that was to move 2 words in the logo probably 2mm to the left.  It is not often that you come across designers that take so much pride in just concepts and not the final product where you normally have to give them a whole list of revisions.

The same went with the business cards, after being so impressed with the logo designs Red Giant Design produced a stunning professional business card design. Even the image file formats supplied to me were amazing as with other designers I would be locked in to use their services even if I wanted to change a background colour where as now I have much more freedom to work with the designs.

It is really a pleasure to work with people who are in touch with their customers needs and deliver real results which leaves you with one less thing to worry about in this fast paced world of ours.

I take my hat off to Mark and the Red Giant team, they are truly passionate about what they do, professional and deliver a customer service level that is hard to find these days.

I would definitely recommend the Red Giant Design Studio's services to anyone looking for a world class customer service experience and breathtaking graphic design.